Name of Agency/Service

Ionkwanonhsasetsi Group Home

P.O. Box 579

Cornwall, Ontario

K6H 5T3

Tel: (613) 932-5050

Fax: (613) 932-7939

Executive Director: Rick Oakes

Internet: www.cnwl.igs.net/~hmi/GropHm.html

Mandate

Assist adolescents and their families in attaining healthy relationships by becoming fully aware of cultural values and family values that will produce a healthy lifestyle.

Attempt to move an adolescent from emotional dysfunctions and/or chemical abuse to ongoing recovery, health and healing in their home community.

Staff

4 Case Supervisors

2 Full Time Case Aids

2 Part Time Case Aids

1 Full time Administrator

1 Director

.5 Groundskeeper

1 Housekeeper/Cook

8-9 Casual Employees

Catchment Area

Anywhere in Ontario provided they have an Aboriginal background

Target Population/Youth Profile

Primary Criteria:

•  Eligible for services as established by the Mohawk Council of Akwesasne

•  Aged 12-18 years

•  History of repeated episodes of behavioral dysfunction

•  Not currently suffering from or exhibiting acute/chronic psychotic symptoms, acute suicidal ideation, developmental disability

•  Must be physically and mentally able to and willing to participate in the program

Secondary Criteria:

•  Other treatment approaches have been unsuccessful in healing or reversing the course of dysfunction

•  Service requires an approach which cannot be initiated or continued unless in a structured supervised way

Program Content

•  Substance Abuse Counselling

•  Anger management

•  Physical/Sexual Abuse

•  Family Assessment

•  Plan of Care (goals/objectives)

•  Information and Referrals

•  Counselling Services

•  Cultural Sensitivity Training for Community Agencies

•  Teach Adolescents Cultural, Spiritual and Traditional Values

•  Prevention work

•  Reintegration work and Relapse Prevention Therapy

Length of Service

Average = 3.5 - 4 months

Waiting Lists

Approximately 1-6 months

Model of Service

Holistic Focus, Culturally Based

Case Load Levels

9 SPACES ARE AVAILABLE

Funding

MCFC

Private Funding & Grants

Partnering Agencies

Mohawk Council of Akwesasne

Mental Health Services

Addictions Services

HIV Center

Medical & Dental Clinic, Optical Services

Referrals

Unlimited

Name of Agency/Service

Minwaashin Lodge

424 Catherine St.

Second Floor

Ottawa, Ontario

K1R 5T8

Tel: (613) 741-5590

Fax: (613) 748-8311

Executive Director: Castille Troy

Internet: http://www.minlodge.com/

Mandate

To provide a program of support and advocacy, balancing the needs of the heart, mind, body and spirit.

Staff

2 Therapist, 1 Addictions Counsellor

Catchment Area

City of Ottawa

Target Population/Youth Profile

Young Women's Group

•  Youth aged 16-25 years

Spirit Movers

•  Female youth aged 9-14 years

YOUTH DO NOT HAVE TO BE NATIVE TO BE ACCEPTED INTO GROUPS.

INTAKES ARE DONE UPON REQUEST TO ENTER INTO GROUPS.

Program Content

•  Dances

•  Social Gatherings

•  Individual Counselling

•  Baseball Team

Young Women's Group

•  Group counselling

•  Parenting skills

•  Social events

Spirit Movers

•  Cultural teachings

•  Sports and recreational activities

•  Medicine Walks with Grandmothers

Length of Service

Programs are ongoing

Waiting Lists

No waiting lists are maintained

Model of Service

Cultural Teachings

Person Centerd

Case Load Levels

N/A

Funding

Aboriginal Healing Foundation

City of Ottawa

Fundraising

Various Community Grants

Partnering Agencies

Wabano Center

Amethyst House

Rape Crisis Center

Canadian Mental Health Association

Referrals

Unlimited

Name of Agency/Service

Dreamcatchers Youth Group

Odawa Native Friendship Center

12 Stirling Ave.

Ottawa, Ontario

K1Y 1P8

Tel: (613) 722-3811

Fax: (613) 722-4667

Executive Director: Gary Lafontaine

Internet: http://www.odawa.on.ca/

Mandate

To offer all aboriginal youth within the Ottawa area a balanced emotional, spiritual, mental and physical program of activities, helping them to build a stronger and healthier generation.

Staff

1 Youth Program Coordinator

1 Youth Support Worker

Catchment Area

City of Ottawa

Target Population/Youth Profile

Aboriginal youth aged 13-25 years.

Program Content

•  Drop In (TV, stereo, fridge, etc.)

•  Recreation (volleyball, basketball, floor hockey)

•  Cultural Programs (youth drum group, dancing, regalia making, crafts)

•  Educational programs (computers, tutoring, internet access, school visits and scholarships)

•  Information and referrals

•  Employment Services

•  Peer support services

•  Will offer cultural sensitivity training for community agencies

Name of Agency/Service

Wabano Center for Aboriginal Health

299 Montreal Road

Vanier, Ontario

K1L 6B8

Tel: (613) 748-5999

Fax: (613) 748-0550

Executive Director: Allison Fisher

Internet: http://www.wabano.com/

REGULAR HOURS:

•  9:00am-5:30pm

WALK IN CLINIC HOURS

Mon. Wed. Fri. 9:00-11:30, 1 - 4:30pm

Tues. & Thurs. 1 - 4p.m & 5:30 - 8pm.

Mandate

Create and deliver services that will prevent ill health, treat illness and provide support and aftercare.

Staff

Executive Director

Administrator

Health Team Manager

Physicians

Nurse Practitioners

Nurse

HIV/AIDS Coordinator

Cultural Coordinator

Medical Secretary

Transportation Coordinator

Custodian

Catchment Area

City of Ottawa area as well and the Algonquins of Pikwakanagan First Nation community.

Target Population/Youth Profile

Provides services to all Aboriginal people who live either on or off reservations in the catchment area.

Program Content

•  Family physicians services by appointment

•  Pre and post natal care

•  Walk-in clinic

•  Psychological counseling

•  HIV/AIDS support services

•  Anonymous HIV testing

•  Laboratory services

•  Needle exchange program

•  Health promotion and education

•  Cyber Café for Aboriginal youth 12-17

Tutors and homework help available

•  Physical Fitness Program

Jiu-Jitsu for Aboriginal youth 12-17

•  Traditional healing programs (circle, teachings, ceremonies, healers, elder referrals)

Length of Service

Programs are ongoing

Waiting Lists

No waiting lists are maintained

Model of Service

Cultural Focus

Holistic Approach

Case Load Levels

N/A

Funding

Aboriginal Healing and Wellness Strategy

Partnering Agencies

Aboriginal Women's Support Center

Referrals

Unlimited

Name of Agency/Service

Addiction Assessment Services of Ottawa-Carleton (AAS)

221 Nelson St.

Ottawa, Ontario

K1N 1C7

Tel: (613) 789-8941

Fax: (613) 789-3964

Executive Director: Yvon Lemire

E-mail: aas@sandyhillchc.on.ca

Internet: http://www.sandyhillchc.on.ca/

Mandate

To provide a confidential and supportive environment to assist clients with concerns regarding substance use or problem gambling.

Goal is to encourage youth to make healthier and better-informed decisions about their substance use.

Staff

2 Youth Counsellors

Catchment Area

City of Ottawa

Target Population/Youth Profile

Program provides services to individuals aged 12 and older struggling with substance abuse issues.

Youth Programs

•  Youth 12-18 yrs and their families

Program Content

Assessment

•  Gain an increased understanding of the individual's substance use or gambling

•  Identify the circumstances of the substance use or gambling (family, friends, etc)

•  Provide feedback regarding the severity of the client's substance use or gambling

•  Determine goals for change

•  Individualize program

•  Give youth range of choices available to them (community programs)

Individual Counselling

•  Program determined on a case by case basis

•  Identify issues that may help them address their substance use or gambling

•  Give youth ideas as to how to handle their substance use more effectively

First Contact

•  4 session package for youth

•  Assessment

•  Introduction to treatment

•  Can be done individually or in group

Dawn Program

•  4 session educational group program directed to teens who are mandated to treatment (often unwillingly)

•  Program addresses the physical effects of substance use, the risks associated with use, factors contributing to dependence, and effects on relationships

Family Services

•  Counselling with parents as well as teens (concurrently or together)

•  Information, referrals to community agencies

•  Explore strategies useful to encourage behavioral change and improve relationships

•  Explore how taking care of their own needs may help them to feel better and also help their youth to change

Length of Service

Determined on a case by case basis

Waiting Lists

Maximum = 2 weeks

Model of Service

Miller's Motivational Counselling

Person oriented

Harm Reduction

Case Load Levels

20 youth per counsellor

Funding

Ontario Substance Abuse Bureau

Ministry of Community, Family and Children's Services

Partnering Agencies

Youville Center, William E. Hay Center

Referrals

Unlimited

Alwood (E)

Name of Agency/Service

Alwood

R.R.#1

Carleton Place, Ontario

K7C 3P1

Tel: (613) 257-2813

Fax: (613)257-2838

Executive Director: Pauline Sawyer

Internet: http://www.alwood.ca/

Mandate

To assist chemically dependent young people to achieve abstinence and a healthy lifestyle.

Staff

Executive Director

Assistant Director

Office Manager

3 Overnight staff

9-10 full and part time youth workers

Catchment Area

Across Ontario

Target Population/Youth Profile

Serves individuals age 16-22 years

CLIENTS WILL NOT BE ACCEPTED IN TO THE PROGRAM IF THEY OR ON BAIL, OR HAVE OUTSTANDING CHARGES WHICH MAY IMPACT ON THEIR ABILITY TO COMPLETE THE SIX MONTHS OF TREATMENT

Program Content

14 TREATMENT BEDS AVAILABLE

(8 male, 6 female)

•  Generic program

•  Interview and assessment

•  Drug education

•  Individual and group counselling

•  Family counselling (emphasizes the reestablishment of family links)

•  Sports and Recreation

•  Life skills training

•  Anger management

•  Social skills training

•  12 step program

•  Referrals to other agencies

•  Discharge planning

•  Aftercare counselling (1 ½ years)

•  Relapse Prevention

ABSTINENCE BASED PROGRAM

CLIENTS MUST BE WILLING TO ACKNOWLEDGE THE EXISTENCE OF SUBSTANCE ABUSE ISSUES AND INDICATE A COMMITMENT TO RECOVERY

Length of Service

Average = 4 months

Waiting Lists

Males

Approximately 2-4 months

Females

Approximately 1-3 months

Model of Service

Cognitive Behavioral

Case Load Levels

14 treatment beds

(8 male and 6 female)

Funding

Ministry of Health and Long-Term Care

Partnering Agencies

Rideauwood Addictions and Family Services

Referrals

Individuals, families and community agencies.

The individual needs to participate in a standardized assessment tool with a referring agency prior to being admitted into the program.

Name of Agency/Service

Cornwall General Hospital

Withdrawal Management Center

35 Second Street East

Cornwall, Ontario

K6H 1Y2

Executive Director : Brent Deinstadt

Internet : No Address

Tel: (613) 938-8506

Fax: (613) 938-2867

Mandate

To help men and women 16 years and older to cope with substance abuse issues.

Aim is to provide short-term support to help clients clean up before moving on to a rehabilitation center.

Staff

1 Director

1 Receptionist

8 Full Time Staff

5 Part Time Staff

Catchment Area

Counties of Stormont, Dundas, Glengarry, Prescott- Russell, and Akwesasne

Target Population/Youth Profile

Men and women 16 years and older struggling with substance abuse issues.

Program Content

16 BED UNIT

•  Withdrawal management for drugs and alcohol

•  Medical backup at Cornwall General Hospital

•  In house AA meetings

•  Individual and group counseling

•  Referrals to Native Centers

•  Supervised titration of medications

•  Education on substance abuse

•  Parent/Child facilities

•  Short term housing for high risk clients

Length of Service

Average = 3-5 days; Assessed daily

Waiting Lists

No waiting lists are maintained.

Model of Service

12 step program

Abstinence and Harm Reduction Approach

Case Load Levels

16 places available

Funding

Ministry of Health and Long-Term Care

Partnering Agencies

Akwesasne

Kanasetake

Referrals

Unlimited

Dave Smith Youth Treatment Center (B)

Name of Agency/Service

Center David Smith Center

Youth Drug and Alcohol Treatment Center

Edifice Variety Building

786 Bronson Avenue

Ottawa, Ontario

K1S 4G4

Executive Director: Melody Paruvoczy

Internet: http://www.davesmithcenter.org/

Tel: (613) 594-8333

Fax: (613) 594-5623

Mandate

The Dave Smith Youth Treatment Center is a non profit community based agency dedicated to helping youth, between ages 13 to 18, overcome substance abuse issues and other related challenges in order to achieve a healthier lifestyle.

Staff

•  2 Certified Teachers

•  1 Francophone Substance Abuse Counselor

•  3 Administrative Positions

•  6-7 Anglophone Substance Abuse Counsellors

Catchment Area

The Greater Ottawa Area

Target Population/Youth Profile

Youth aged 13-18 years who are dependent on drugs and/or alcohol…as well as family members

Program Content

•  DAWN program

•  Information, assessments and referrals

•  Motivational Counselling (10 –14 weeks of personalized plan set out for each youth including weekly individual counselling)

•  Day Treatment (10 weeks of daily academic courses, therapeutic recreation, group therapy, and individual counselling)

•  Individual, family and group counselling

•  Community Outreach (motivational programs running within the schools)

•  Continuing Care (two years of individual and group counseling to support youth after leaving CDSC)

•  Parent program (group education)

•  Peer Powe-R Program (ex-students doing education and outreach in the schools)

•  Re-integration Program (in school academic instruction and personal support for students recovering from substance abuse)

•  Violence Program and links with Substance Abuse

ALL PROGRAMS ARE VOLUNTARY

CLIENTS MUST BE COMMITTED TO EXPLORING THEIR CHOICES AROUND SUBSTANCE USE WHILE IN THE PROGRAM.

Length of Service

Maximum length of stay: 2 years

Average length of stay: 1 year

Waiting Lists

Attempt to set up meeting within three week of initial contact with the center.

Model of Service

Biopsychosocial

Cognitive Behavioral

Motivational Interviewing Techniques

Funding

Ministry of Health and Long-Term Care

Community Fundraising

Partnering Agencies

Schools

Referrals

Family, friends, Probation Officers, schools, doctors, self-referrals, CAS and other community agencies

Name of Agency/Service

Eastern Ontario Addiction Assessment Services

205 Second St. East, Suite 2

Cornwall, Ontario

K6H 1Y6

Tel: (613) 936-9236

(800) 272-1937

Fax: (613) 936-1917

Executive Director: Glen Barnes

Internet: No address

Mandate

To serve individuals of all ages who are struggling with substance abuse issues.

Staff

16 Full Time Staff Members (social workers, psychologists, counsellors, etc.)

Catchment Area

Counties of Stormont, Dundas, and Glengarry, City of Cornwall, Pres- Russell

Target Population/Youth Profile

Anyone struggling with substance abuse issues and concerns.

Youth Component

Withdraw Management – 16 yrs and up

Program Content

Mandated Youth

•  Education and Information

•  Benefits/Costs of Using

•  Focus on Increasing Self Awareness

•  Choice to Continue in an Intensive Program

Motivated Youth ( non mandated)

•  Initial Assessment; triage into various programming streams

•  Develop Problem Solving

•  Help Youth Cope with School, Family, Friends, etc.

•  Skills to Avoid Drug/Alcohol Situations

•  Education Component

Length of Service

Mandated 6 hours

•  3-4 sessions (group program)

•  1-2 sessions (individual program)

Motivated

•  Average = 5 sessions

(NO MAXIMUM)

Waiting Lists

Screening = within 72 hours

Assessment = within 2 weeks

Model of Service

Cognitive behavioral therapy

Case Load Levels

N/A

Funding

Ministry of Health and Long-Term Care

Partnering Agencies

Baldwin House

Center Santé Communautaire de L'Estrie

Child and Adolescent Outpatient Program

Cornwall General Hospital

Montfort Hospital

Tri-County Mental Health – Center Royal

Hawkesbury General Hospital

CMHA

Referrals

Unlimited

Name of Agency/Service

Harvest House

680 River Road

Gloucester, Ontario

K1V 1G1

Tel: (613) 521-9114

Fax: (613) 521-7903

Executive Director: Bill Main

Internet: http://www.harvesthouse.org/

Mandate

A residential program aimed to rehabilitate young men who are chemically dependent, through a combination of spiritual principles, clinical treatment and life skills training.

Staff

Approximately 15 workers (most have been through the program and have been clean for 6 months or more)

Catchment Area

City of Ottawa and beyond

Target Population/Youth Profile

Men aged 16 years and older with a substance abuse problem.

Program Content

Residential Program

•  Beds on site for those men new to the program

•  The program offers a 2-year residential program with the 2 nd year spent in a re-entry home.

Community Outreach

(Value, Influence, Peers –V.I.P.)

•  School presentations on drug and alcohol abuse

•  Share personal stories with children and youth

•  Individuals participating in this program must be abstinent for 3 months

•  “Drugs and Me Don't Click” (presentations to grade 9 classes in collaboration with RCMP, OPP and Health Bureau)

Fundraising

•  Those in the program must participate in evening fundraising to help to raise money for the program

•  Opportunity to learn woodworking, printing, marketing techniques and attend training sessions

Day Program

•  Large and small group meetings

•  Individual Counselling

•  Recovery education

•  Bible studies

•  Life skills

•  Recreation

•  Employment Programs

Length of Service

2 year residential/re-entry program

Waiting Lists

N/A

Model of Service

12 step program

Faith based

Case Load Levels

7 individuals per worker

Funding

Ministry of Health and Long-Term Care

Private Foundations

Fundraising (door-to-door, telemarketing)

Partnering Agencies

No formal partnerships

Referrals

Unlimited

Name of Agency/Service

La Maison arc-en-ciel

P.O. Box 24

Opasatika, Ontario

P0L 1Z0

Tel: (705) 369-4582

Fax: (705) 369-4586

Executive Director:

Renée Dallaire Theberge

Internet: No address

E-mail: mailto:maec@ntl.sympatico.net

Mandate

A long-term residential treatment program for male francophone youth with drug and/or alcohol addictions.

Staff

2 Youth Addictions Counsellors

1 Executive Director

1 Receptionist

1 Therapist

1 Cook

Catchment Area

All Francophones residing in Ontario

Target Population/Youth Profile

Francophone males residing in Ontario, 12-24 years of age with drug and/or alcohol problems.

Program Content

MAXIMUM OF 6 BEDS

•  Long-term residential care

•  Social reintegration program (support in continuing education, leading to employment)

•  Educational services

•  Recreational services

•  Life skills training

•  Therapeutic services

•  Counselling services

•  Assessment if not assessed by an assessment center

Length of Service

No maximum

Follow up for up to 2 years

Waiting Lists

Average = 2-6 months

Model of Service

Occupational Therapy

Case Load Levels

6 places available

Funding

Ministry of Health and Long-Term Care

Partnering Agencies

CAS

Schools

St. Jeanne Sauvé

Referrals

Unlimited

Name of Agency/Service

Maison Fraternité

260 Dalhousie St., 4 th floor

Ottawa, Ontario

K1N 7E4

Tel: (613) 562-1415

Fax: (613) 562-1418

Executive Director: Rollend Choquette

Internet: http://www.maisonfraternite.ca/

Mandate

To offer services to Francophone adolescents struggling with substance abuse issues.

Staff

1 Director

3 Therapists

1 Day Program Coordinator

1 Receptionist

1 Teacher

Catchment Area

City of Ottawa and surrounding area

Target Population/Youth Profile

Francophone adolescents with substance abuse issues aged 18 years and under and their families.

Day Program

•  Youth aged 14 to 18 years with drug and alcohol problems who wish to remain abstinent

Program Content

School Program

•  Work in francophone school boards in Ottawa-Carleton region

•  Offer assessments, treatment plans, individual and group therapy to students

•  Address adolescents at every stage of substance abuse

Day Program

•  Group therapy (discover alternatives to drugs, change life habits, develop social skills)

•  Take part in education when in program to prepare for return into regular school

Family Services

•  Information (communication, effects of drugs and alcohol, discipline and family structure)

•  Support (meet and share with other parents in similar situations)

•  Intervention (learn intervention approaches, increase confidence in parents)

Counselling

•  Individual counselling for youth (family should attend the first session)

•  Individual counseling for parents (increase their understanding of drugs and alcohol)

•  Group are run for both youth and parents on substance abuse issues

ALL PROGRAMS ARE VOLUNTARY

Length of Service

Day program

•  3 months with the possibility to continue if needed

Family Services

•  2.5 hours per week for 7 weeks

Group Counselling

•  Approximately 5 sessions

Individual counselling

•  Approximately 10 sessions

Waiting Lists

No waiting list is maintained.

Model of Service

Multi-Systemic Model

Case Load Levels

•  Approximately 289 adolescents served each year

•  Approximately 155 parents served each year

Funding

Ministry of Health and Long-Term Care

Ministry of Community, Family and Children's Services

Partnering Agencies

Center David Smith Center (CDSC)

Referrals

School, parents, community agencies, etc.

Name of Agency/Service

Portage Program

RR# 1

Elora, Ontario

N0B 1S0

Tel: (519) 846-0945

Fax: (519) 846-5703

Executive Director: Pierre Vanier

Internet: http://www.portage.ca/

Mandate

To help youth with alcohol and/or drug problems and associated behaviours.

Staff

Total = 36 staff members

•  Program manager, psychiatrist, doctor, nurse, cook, maintenance, casual, etc.

Catchment Area

Across Ontario

Target Population/Youth Profile

Correctional Beds (32 beds)

•  15-18 years

MCFC Beds (20 beds)

•  14-21 years

Program Content

•  Self help program

•  Therapeutic Community

•  Identify skills individual possesses and those to build on

•  Intake and Assessment

•  Recreation programs

•  Education based programs

PARTICIPATION IN SCHOOL PROGRAM IS MANDATORY.

Length of Service

Average = 4-6 months

Waiting Lists

No waiting lists are maintained.

Model of Service

Social Learning

Competency Based

Case Load Levels

Correctional Services

•  32 beds

Ministry of Community, Family and Children's Services

•  20 beds

Funding

CAS

MCFCS

Ministry of Corrections

Private

Partnering Agencies

No formal partnerships.

Referrals

Unlimited

Name of Agency/Service

Renfrew County Alcohol and Drug Assessment/Referral Service

210 Lochiel Street

Renfrew, Ontario

Tel: (613) 432-4851

(800) 265-0197

Fax: (613) 432-9917

Executive Director: Ron Parker

Internet: No address

Mandate

Offers confidential assistance to individuals who are experiencing problems with alcohol, drugs, or gambling.

Staff

6 Staff Members

Catchment Area

Renfrew County

Target Population/Youth Profile

Serve individuals aged 12 years and older struggling with substance abuse issues or gambling problems.

Program Content

•  Assessments and referrals

•  Individual counselling

•  Group counselling

•  Family counselling (substance use issues)

•  Outreach work in schools with youth (meet with youth in their territory)

•  Information and education

Length of Service

Average = 60 days

Waiting Lists

Varies by location

Model of Service

Biopsychosocial model

Motivational therapy

Solution focused therapy

Harm reduction

Case Load Levels

35-40 cases per worker

Funding

Ministry of Health and Long-Term Care

Partnering Agencies

No formal partnerships

Referrals

Unlimited

Name of Agency/Service

Rideauwood Addiction and Family Services

312 Parkdale Ave.

Ottawa, Ontario

K1Y 4X5

Tel: (613) 724-4881

Fax: (613) 724-4873

Executive Director : Paul Welsh

Internet: http://www.rideauwood.org/

Mandate

Substance Abuse Program

•  Teens (12-17 years) and young adults (18-23 years) with substance abuse problems

Staff

Approximately 17 staff members

Catchment Area

City of Ottawa and Eastern Ontario

Target Population/Youth Profile

Youth Addictions Programs

•  Youth 11-18 years old struggling with substance abuse or dependence

•  Children and youth in families affected by addiction or substance abuse in a parent

Young Adult Programs

•  Individuals 18-23 years old struggling with substance abuse or dependence

Program Content

Agency based programming

•  Group based and individual counselling

•  Focus on a continuum of moderation/consumption to abstinence

INDIVIDUALS ARE NOT REQUIRED TO BE ABSTINENT IN ORDER TO BE SERVED BY THE FACILITY

Length of Service

Approximately 12-18 months

•  Group and individual counselling available weekly

Waiting Lists

Average = Up to 6 weeks

Model of Service

Person oriented (group, individual and some family)

Case Load Levels

Serve 150-200 youth per year

Funding

Ministry of Health and Long-Term Care

Ministry of Community, Family and Children's Services

Fundraising

Partnering Agencies

12 High Schools in the Separate and Public High School Board

St Mary's Home

CMHA (dual disorder-possibly by the Fall)

Referrals

Schools, parents, physicians, probation officers, CAS and community agencies

Name of Agency/Service

Rideauwood Addictions and Family Services

312 Parkdale Ave.

Ottawa, Ontario

K1Y 4X5

Tel: (613) 724-4881

Fax: (613) 724-4873

Co-ordinator : Jane Aston

http://www.rideauwood.org/

Mandate

To provide services to clients with gambling related problems.

Staff

2 gambling staff + involvement fromyouth staff.

Catchment Area

City of Ottawa and Eastern Ontario

Target Population/Youth Profile

Individuals of any age struggling with gambling addictions (Youth Component)

Program Content

•  Screening

•  Individual motivational counselling

•  Open ongoing counselling groups

•  Customized treatment

• 

Length of Service

Average = 26 weeks

Waiting Lists

N/A, within 48 hours

Model of Service

group and individual

Case Load Levels

Counsellors plus volunteer led groups of 8 to 10 people

Funding

Ministry of Health and Long-Term Care

Partnering Agencies

No formal partnerships

Referrals

Unlimited (client must call to set up meeting themselves)

Name of Agency/Service

Rideauwood Addictions and Family Services

312 Parkdale Ave

Ottawa, Ontario

K1Y 4X5

Tel: (613) 724-4881

Fax: (613) 724-4873

Co-ordinator: Joan Lead Beater -Graham

Internet: http://www.rideauwood.org/

Mandate

Parents of youth where child has/may have alcohol and/or drug problems

Staff

Approximately 34 staff members

Catchment Area

City of Ottawa, Eastern Ontario, and Western Quebec

Target Population/Youth Profile

Parents of youth struggling with substance abuse issues

Program Content

•  Counselling (closed groups)

•  Parent education weeks

•  Individual and couple therapy

•  Some family therapy

•  Counsel as individuals and as parents

Length of Service

Average = 12 months

Waiting Lists

Up to 8 weeks

Model of Service

Person oriented

Case Load Levels

•  Maximum 20-25 parents per group

•  350 parents in counselling per year

Funding

Ministry of Health & Long-Term Care

Fundraising

Ministry of Community, Family and Children's Services

Partnering Agencies

12 High Schools

Referrals

Physicians, hospitals, police, self referrals, and other community agencies

Name of Agency/Service

Rideauwood Addictions and Family Services

312 Parkdale Ave.

Ottawa, Ontario

K1Y 4X5

Tel: (613) 724-4881

Fax: (613) 724-4873

Co-ordinator : Joan Lead Beater -Graham

Internet : http://www.rideauwood.org/

Mandate

Substance Abuse Program

•  Teens (12-18 years) and young adults (19-21 years) with substance abuse problems

Staff

Approximately 17 staff members

Catchment Area

City of Ottawa

Treatment in 12 high schools around the city (Separate and Public Board)

Target Population/Youth Profile

Youth identified by school staff (principal, V.P., guidance) as being at risk of developing addiction problems and with serious substance abuse and related problems

Program Content

•  School staff are trained to recognize signs of substance abuse

•  Assessment and screening of youth identified by school staff

•  Group and individual counselling

•  Parent counselling

Aim to decrease antisocial attitudes, increase marks, and decrease behavioral problems decrease substance use/abuse

INDIVIDUALS ARE NOT REQUIRED TO BE ABSTINENT IN ORDER TO BE SERVED BY RIDEAUWOOD FACILITY

Length of Service

Throughout the year at the agency (located in the community when schools are closed)

Waiting Lists

N/A

Model of Service

Person oriented

Case Load Levels

Maximum 8-10 youth per group

(serves 500-600 youth per year)

Funding

Ministry of Health and Long-Term Care

Fundraising

MCFCS

Partnering Agencies

12 High Schools

Ottawa-Carleton District Boards

Separate School Board

Young/Single Parents Network

St Mary's Home

Referrals

Probation, CAS, police, youth liaison officer, schools, physicians, and other community based organizations

Name of Agency/Service

Early Intervention Program

Royal Ottawa Hospital

Perley Building

1145 Carling Ave.

Ottawa, Ontario

K1Z 7K4

Tel: (613) 722-6521

Fax: (613) 724-6554

Mandate

To educate youth on substance abuse and mental health issues in order to serve as an intervening force for at risk youth

Staff

4 Staff Members

Catchment Area

City of Ottawa

Target Population/Youth Profile

Serves 12 to 18 year olds who are at risk of developing drug and alcohol dependencies

Program Content

•  Prevention and early intervention

•  Group programs focused on forming a healthy lifestyle and on mental health related issues

•  Make referrals to other agencies

ALL PROGRAMS ARE VOLUNTARY

Length of Service

Programs run throughout the school year

Waiting Lists

No waiting lists are maintained

Model of Service

Co-leading leadership/training model

Case Load Levels

N/A

Funding

Ontario Substance Abuse Bureau

Ministry of Community, Family and Children's Services

Partnering Agencies

Ottawa school boards

Private Schools

Referrals

Unlimited

Name of Agency/Service

Serenity Renewal for Families

2810 Baycrest Drive

Ottawa, Ontario

K1V 7P7

Tel: (613) 523-5143

Fax: (613) 523-5705

E-mail: serenity@cyberus.ca

Internet : http://www.cyberus.ca/~serenity

Mandate

Serves individuals, couples, youth, and families who are directly or indirectly affected by mood-altering substances.

Serenity Renewal is dedicated to helping alcohol and drug-dependent individuals and their family members in a process of emotional recovery.

Staff

Director

Chemical Dependency Counsellor

Youth Coordinator

Development Officer

Receptionist

Workshop Facilitators

Support Staff

Volunteers

Youth Group

•  1 Addictions Counsellor and

Volunteers

Teen-Parent Weekend

•  2 Addictions Counsellors and Volunteers

Family Weekend

•  4 Addictions Counsellors, and Volunteers

Catchment Area

City of Ottawa and Eastern Ontario

Target Population/Youth Profile

Youth Group

•  9-12 years

Teen Group

•  13-16 years

Teen-Parent Weekend

•  Youth 13-18 years and 1 parent

Family Weekend

•  Children and youth 9-19 years and their parents

Program Content

Youth Group

•  Focus on prevention

•  Group counselling

•  Drug and alcohol awareness

•  Skill Development (i.e. communication skills)

•  Self Esteem

•  Anger Management

Teen-Parent Weekend

•  Over night program (Fri-Sat)

•  Communication focused

•  Identify conflicts to be dealt with over the course of the program

Family Weekend

•  Whole Weekend (Fri-Sun)

•  Communication skills

•  Self esteem

•  Problem solving

•  Prevention work

•  Parenting and children and youth groups work together and separately

Other Services

•  Short term counselling

•  Group counselling

•  Referrals

•  Family programs

•  Parenting programs

Length of Service

Youth Group

•  Three groups a year (6 week sessions)

Teen-Parent Weekend

•  Once a year from Fri.-Sat. (January-June)

Family Weekend

•  Three times a year from Fri.-Sun.

Waiting Lists

Weekend programs/Youth Groups

Available

One-to-one counselling

Available

Model of Service

Multi-systemic Model

Harm Reduction (youth programs)

Case Load Levels

Youth Group

•  6 to10 youth in group

Teen-Parent Weekend

•  Approximately 4-5 families

Family Weekend

•  Approximately 7 families

Funding

Fundraising

Donations

Foundations

Congregation of Notre Dame

*FEE FOR SERVICE (SLIDING FEE SCALE)

Partnering Agencies

No formal partnerships.

Referrals

Self

Schools

Medical

Professional referrals

Sister Margaret Smith Center (E)

Name of Agency/Service

Sister Margaret Smith Center

St Joseph's Care Group

P.O. Box 3251

Thunder Bay, Ontario

P7B 5G7

Tel: (807) 343-2421

Fax: (807) 343-9447

Mandate

•  To help youth examine their substance use and the impact it is having on them and their world

•  To help youth move through the change process and support them in the choices they make

•  To give adolescents and their family an opportunity to work towards a healthier lifestyle through reducing the harmful effects of drugs and alcohol in their lives

Staff

6 Counsellors

1 Psychometrist

1 Supervisor

1 Intake Worker

1 Recreational Therapist

1 Youth Gambling Counsellor

1 Spiritual Advisor

1 Consulting Psychiatrist

1 Consulting Native Healer

Catchment Area

Across Ontario

Target Population/Youth Profile

Adolescents (ages 13 through 17 years) who are directly experiencing the harmful effects of drug and alcohol use

Program Content

10 BEDS ARE AVAILABLE

•  8 beds for out of town youth

•  2 beds for local youth

•  School (expected to attend 1 1/2 hours per day)

•  Individual counselling

•  Therapeutic recreation (expected to take part in daily session)

•  Educational sessions (fact focused)

•  Family conference (examine family issues)

•  Personal time

Groups

•  Social skills

•  Cognitive skills

•  Relationship group

•  Family group

•  Core group

•  Relapse prevention

Length of Service

5 week program

Waiting Lists

Assessment = 2 weeks - 1 month

Residential = 2-3 months

* Individuals in crisis are offered immediate attention

Model of Service

Cognitive Behavioral

Harm Reduction (determined on an individual basis)

Case Load Levels

Average = 10 youth per counsellor

Funding

OHIP

Partnering Agencies

Family Services

Thunder Bay New Experiences Program

Referrals

Family, schools, community agencies, etc. Intake workers will complete and assessment

TriCounty Addictions Services (B)

Name of Agency/Service

SMITHS FALLS

TriCounty Addiction Services

88 Cornelia Street West, Unit A3

Smiths Falls, Ontario

K7A 5K9

Tel: (613) 283-7723

(800) 361-6948

Fax: (613) 283-9407

E-mail: mailto:tricas@tricas.on.ca

BROCKVILLE

TriCounty Addiction Services

P.O. Box 236

1805 Oxford Avenue

Brockville, Ontario

K6V 5V2

Tel: (613) 345-7453

(800) 563-0062

Fax: (613) 345-7761

E-mail: tricas@tricas.on.ca

Mandate

To help individuals and families with substance abuse, problem gambling, and addiction-mental health issues find healthier lifestyles

Staff

Smiths Falls

Director

2 Support Staff

5 Addictions Counsellors, including Concurrent Disorders and Problem Gambling Counsellors

1 Prevention & Health Promotion Worker

1 Project Coordinator- FOCUS Coalition

Brockville

1 Support Staff

3 Addictions Counsellors

1 Addictions Counsellor – Concurrent Disorders

Target Population/Youth Profile

Individuals of any age who are struggling with drug and alcohol dependencies, problem gambling, or concurrent mental health and addiction problems

Program Content

•  Information, assessments and referrals

•  Plan of action set up with individual counsellor on a case-by-case basis

•  Ongoing outpatient counselling

•  One-to-one counselling

•  Spousal/Couple & Family & Group counselling

•  Focus on harm reduction

ALL PROGRAMS ARE VOLUNTARY

Length of Service

Determined on a case by case basis

Waiting Lists

Smiths Falls

Approximately 6 weeks

Brockville

Approximately 1 month

Model of Service

Eclectic approach

Person oriented

Case Load Levels

N/A

Funding

Ontario Ministry of Health and Long-Term Care, Mental Health and Addictions Branch

Partnering Agencies

Mental health agencies, Children's Aid Society, etc.

Referrals

Unlimited

Name of Agency/Service

BOYS AND GIRLS CLUB OF OTTAWA

Executive Director: Scott Bradford

BRITANNIA/NEPEAN CLUBHOUSE

2825 Dumaurier Ave

Ottawa, Ontario

K2B 7W3

Tel: (613) 828-0428

HOURS (Sept. – June)

Mon-Thurs. 3:30 p.m. to 9:00p.m.
Fri 3:30-12:00 am
Sat 10:00 pm. to 5:00 pm.; 6:00 pm. – 12:00 am.

FRED C. McCANN CLUBHOUSE

430 McArthur Ave.

Ottawa, Ontario

K1K 1G6

Tel: (613) 746-8517

HOURS (Sept. – June)

Mon. – Wed. - 3:30pm. – 9:00pm.

Thurs. – Fri. – 3:30 pm. – 10:00 pm.

Sat. – 1:00 pm. - 9:00 pm.

Sat. – “Midnight Hoops” for senior members to 12:00 am.

POLICE YOUTH CENTER

1463 Prince of Wales Drive

Ottawa, Ontario

K2C 1N7

Tel: (613) 727-5398

HOURS (Sept. – June)

Mon.- Thurs. - 4:00 pm. - 9:00 pm.
Fri. 4:00 pm. - 11:00 pm.

Sat. 8:00 pm. – 12:00 am., for Senior members (16 to 20 yrs.) only

Sun. - 1:00 pm. - 5:00 pm.

Internet: www.bgcottawa.org

Mandate

We reach out to all young people in need by providing recreation and social programs in a fun and safe environment. We ensure an opportunity for learning and support them towards realizing their full potential.

Staff

Clubhouse Managers

Recreation Coordinators

Human Resources/Social Service Coordinators

Aquatics Coordinator

Leadership staff

Integration Services Coordinator

Integration Aides

Camp Manager

Camp Staff – counsellors, food services, aquatics, etc.

Catchment Area

City of Ottawa

Target Population/Youth Profile

Children and youth aged 6-18 years

Program Content

•  Educational programs

•  Integration Services for children with developmental disabilities

•  Recreational Programs

•  Skills Development

•  Counseling

•  Diversion Program for youth in conflict with the law

•  Community Service Orders & Community Alternatives Program

•  Brian Smith Outdoor Education Center (summer camp (“Camp Smitty”) for members, leaderships camps, ropes course run by qualified trainers)

Length of Service

Programs are ongoing

Waiting Lists

No waiting lists are maintained

Model of Service

Holistic Approach

Case Load Levels

Served 7,000 children and youth in 1999

Funding

Fundraising

Government of Ontario, Canada Grants

Trillium Foundation

Community Foundation

Donations

Membership fees

United Way

Fee for Service

NO CHILD OR YOUTH IS DENIED ACCESS TO PROGRAMS DUE TO AN INABILITY TO PAY.

Partnering Agencies

City of Ottawa

Youth Services Bureau

Probation Services

Youth Net

Big Sisters Big Brothers of Ottawa

YM-YWCA

Crossroads Children's Center

Referrals

Unlimited

Name of Agency/Service

Carlington Community and Health Services

900 Merivale Road

Ottawa, Ontario

K1Z 5Z8

Tel: (613) 722-4000

Fax: (613) 761-1805

Executive Director : Michael Birmingham

Internet : http://www.carlington.ochc.org/

HOURS

Mon. – Fri. 8:30 – 4:30pm.

Mandate

Committed to the well being of our community, promoting, through a supportive environment, social, economic, physical, mental and environmental health.

Staff

2 Staff Members

Catchment Area

Communities of Belleview Manor & Belair

Target Population/Youth Profile

Caldwell Youth Voice

Youth Advisory for young adults aged 14-19 years

Senior Youth Team

Youth 15 + years (unlimited spaces)

Junior Youth Team

Youth 12-14 years

IN ODER TO PARTICIPATE, YOUTH MUST BE LIVING IN THE CATCHMENT AREA

Program Content

Programs provide initial crisis counselling and bridges the gap between community services and at risk youth

Caldwell Youth Voice

•  Youth provide feedback for existing youth programs

•  Trained on life skills

•  Must be interviewed to be allowed membership to the team

Senior Youth Team

•  1 hour per week

•  Provides youth with a safe place to go

•  Ongoing Social Skills group

Junior Youth Team

•  1 hour per week

•  Ongoing Social Skills group

The Spot

•  Teen Drop-In

•  Operates Thursdays

Belair

Youth Drop-In

•  Wednesday evenings

Cool-Aid for Girls

•  12-18 years Girls group

•  Self-esteem, Anger Management

Cool-Aid for Boys

•  12-18 Boys group

•  Social Skills & Anger Management

Length of Service

Programs are ongoing

Waiting Lists

N/A

Model of Service

Behavioral Modification System

Case Load Levels

Senior Group

Unlimited

Junior Group

Maximum of 10 youth

Funding

Carlington Community Center

Community Fundraising

Partnering Agencies

No formal partnerships

Referrals

Referrals must be made only for those youth living in the Belleview Manor & Belair communities.

Name of Agency/Service

Centertown Community Health Center

420 Cooper St.

Ottawa, Ontario

K2P 2N6

Community Health Promotions

Tel: (613) 233-4443

Fax: (613) 233-2062

Health Center

Tel: (613) 233-4697

HOURS
Mon., Tues. - 8:30am. – 8:00pm.

Wed. - 9:00am. - 8:00pm.

Thurs., Fri. - 8:30a.m. -5:00p.m.

Mandate

Provide medical and social services and health promotion programs to those individuals living or working within the catchment area.

Staff

•  Social workers

•  Counsellors

•  Physicians

•  Nurses

•  Community Developers

•  Nutritionists

•  Health Promoters

Catchment Area

Centertown area

•  North-West: from Wellington St. to Rideau River

•  East-West: from the Rideau Canal to Bronson Ave.

Target Population/Youth Profile

Individuals and families working or living in the catchment area.

Program Content

•  Counselling, Support & Social

Groups for Gay Youth

•  HIV testing and counselling

•  Needle exchange program

•  Laundry co-op

•  Employment counseling

•  Addiction assessment services

•  Nutrition counselling

•  Legal advice clinic (free)

Medical Care

•  Drop In (Mon.-Fri. 1-4pm)

•  Appointments available

Counselling Services

•  Drop In (Mon.-Fri. 1 - 4pm)

•  Appointments available

Homelessness Initiative Project

•  Outreach to street youth

•  Health problems, outreach counselling

•  Nurse, Physician, and Social Worker

Length of Service

N/A

Waiting Lists

Counselling services - 2 weeks (varies)

Medical Practices are sometimes closed due to heavy demand for services

Model of Service

Holistic approach

Case Load Levels

N/A

Funding

Ministry of Health & Long-Term Care

Ministry of Community, Family & Children's Services

City of Ottawa

Partnering Agencies

CCHC works in partnership with a wide range of Community and Health Services

Referrals

Unrestricted

Name of Agency/Service

The Door

755 Somerset St. West, 2 nd floor

Ottawa, Ontario

K1R 6R1

Tel: (613) 237-3667

Fax: (613) 237-3667

MON-THURS 4:00-9:00pm

Mandate

To create comprehensive, integrated, interdisciplinary services and activities within an accessible center.

Staff

1 Coordinator

1 Assistant Coordinator

4 Youth Workers

1 Outreach Worker

Catchment Area

City of Ottawa

Target Population/Youth Profile

Males and Females aged 12-20 years

Program Content

•  Recreation

•  Pool table & Ping pong

•  Employment program

•  Dinner program

•  Movie night

•  Computer room

•  Homework club/Tutoring

Length of Service

Programs are ongoing

Waiting Lists

No waiting lists are maintained

Model of Service

Holistic Approach

Case Load Levels

Average = 25 youth per night

Funding

National Child Benefit Fund

Partnering Agencies

Boys and Girls Club of Ottawa

ASAP Program – McPhail Memorial Baptist Church

YMCA

Somerset West Community Health Center

Referrals

Unlimited

Name of Agency/Service

Maison des jeunes

297 Savard Street

Vanier, Ontario

K1L 7S1

Tel: (613) 748-1799

Fax: (613) 748-3051

Director of Programs: Grant Toole

Internet: www.deal.org

E-mail: christinericher@hotmail.com

Mandate

To provide recreational services to youth in the community which promote a healthy lifestyle.

Staff

1 Director

1 Coordinator

4 Youth Workers (summer)

12 Youth Workers (school year)

1 Health Nurse

Catchment Area

City of Ottawa

Target Population/Youth Profile

Youth aged 12-18 years of age

Program Content

Drop In

•  Computer/internet access

•  Homework Club

•  Recreation (basketball, pool, etc)

•  Sexual education

•  Safe place to “hang out”

Length of Service

N/A

Waiting Lists

No waiting lists are maintained

Model of Service

Solution focused

Case Load Levels

N/A

Funding

City of Ottawa

United Way

Fundraising

Ministry of Health and Long Term Care

Partnering Agencies

Ottawa Police

Vanier Community Center

Vanier Community Against Drugs

City of Ottawa Health Department

Referrals

Unlimited

Name of Agency/Service

Nepean Rideau and Osgoode Community Resource Center

3730 Richmond Road, Suite 106

Nepean, Ontario

K2H 5B9

Tel: (613) 596-5626

Fax: (613) 596-1870

Executive Director: Howard Kravitz

E-mail: mailto:ncrc@on.aibn.com

Internet: http://www.ncrc.ca/

HOURS

Mon. – Fri. 8:30am. - 4:30pm.

Mandate

To facilitate the delivery of social services to Nepean residents.

Staff

6 Contract Leaders
2 Intake Crisis

1 Community Developer

3 Summer Students

Catchment Area

City of Nepean / Rideau / Osgoode

Target Population/Youth Profile

Counselling Services

•  Children 0-12 years old and their families

•  Adolescents (short term)

Children Witness of Violence Groups

•  Children 5-12 years old

Program Content

•  Crisis counselling

•  Information and referrals

•  Individual counselling and support groups for abused women

•  Groups for child witnesses of violence

•  Groups for children and parents experiencing separation and divorce

•  Individual, couple, and family counselling

•  Home management counselling and support

•  Employment counseling

•  Parenting your teenager

•  Community development

•  After school program for children

•  Girls club

Length of Service

Determined on a case by case basis

Waiting Lists

Average = 1 week

Model of Service

Holistic Approach

Case Load Levels

N/A

Funding

City of Ottawa

Partnering Agencies

Health Department

Nepean Housing Corporation

Faith Groups

Schools

Referrals

Self-referrals, families, hospitals, community agencies, etc.

Name of Agency/Service

Overbrook-Forbes Community Resource Center

225 Donald Street, Unit 120

Ottawa, Ontario

K1K 1N1

Tel: (613) 745-0073

Fax: (613) 741-9292

Executive Director: Simone Thibault

Internet: http://www.ofcrc.org/

HOURS for Drop-In
Tues. & Thurs. 6:00pm. - 9:00pm.

Mandate

Committed to promoting a process of individual and collective empowerment and the improvement of quality of life.

Staff

Youth Leader

Youth Workers

Youth Program Coordinator

YSB Counsellor on-site

Intake crisis worker

Catchment Area

Overbrook-Forbes Community

•  South by former Gloucester city boundary and by the Queensway

•  North by the Ottawa River

•  West by the Rideau River and former Vanier boundary

•  East by Blair Road and near St. Laurent Blvd.

Target Population/Youth Profile

Youth 11-18 years old

Program Content

•  Youth Drop-In

•  Leadership Opportunities

•  Community development initiatives

•  Homework Club

•  Arts & Drama Club

•  Girls only Club

•  Employment Search Supports

•  Counselling services available by YSB

Length of Service

N/A

Waiting Lists

N/A

Model of Service

Community Development Philosophy

Case Load Levels

N/A

Funding

United Way

Ontario Trillium Foundation

Community Foundation for Ottawa-Carleton

City of Ottawa

Ministry of Tourism, Culture & Recreation

Partnering Agencies

Youth Services Bureau

CRC/CHC Youth Network

Rideau High School

St. Laurent Complex

Referrals

Unlimited

Name of Agency/Service

Pinecrest-Queensway Health and Community Services

1365 Richmond Road

Ottawa, Ontario

K2E 5R3

Tel: (613) 820-4922

Fax: (613) 820-2006

Executive Director: Wanda MacDonald

Internet: http://www.pqhcs.com/

HOURS

Mon. – Fri. 8:00am. - 4:30pm.

Mandate

To work in partnership with families & communities to achieve their full potential, paying particular attention to those who are most vulnerable and at risk.

Staff

Pinecrest-Queensway

Approximately 13 staff working with youth

Youth Services Bureau

1 Youth Counsellor/Program Coordinator

Catchment Area

Pinecrest-Queensway area

•  North-South: Ottawa-River to Baseline Rd

•  East-West: Woodroffe Ave. to west city limits

Target Population/Youth Profile

Teen Drop-In

•  Youth ages 12-20 years

United Sisters

•  Young women aged 11-14 years

Homework Club

•  Students in grades 3 through 12

Youth Make it Happen

•  Youth ages 12-21 years

Program Content

United Sisters

•  Girls only group providing information and support on women's issues

Youth Make it Happen

•  Leadership Training and Recreation

Youth Retail Employment

•  Offers paid work experience with retailer at Bayshore Shopping Center

•  Ages 15-24 (attending school)

•  Up to 30 years of age if out of school and unemployed

Other Services

•  Individual and group counseling (YSB)

•  Homework Club (volunteer assistance)

•  Crescendo Young Parent Drop-In (for young moms, dads, and pregnant teens)

•  Anger management workshops (child care available)

•  Self esteem for women

Length of Service

Programs are ongoing

Waiting Lists

Counselling

Average = 2 months

Model of Service

Holistic Approach

Case Load Levels

20 youth per counsellor

Funding

Ontario Trillium Foundation

City of Ottawa

Justice Canada

Ministry of Health and Long-Term Care

United Way

Partnering Agencies

Boys and Girls Club

City of Ottawa

Community Centers

YM-YWCA

YSB

Ottawa Police Dept.

School Boards

Referrals

Community Center Programs

Unlimited

Counselling

Youth or family members should make initial contact

Name of Agency/Service

Somerset-West Community Health Center

55 Eccles St.

Ottawa, Ontario

K1R 6S3

Tel: (613) 238-8210

Fax: (613) 238-7595

Executive Director: Jack McCarthy

Internet: http://www.swchc.on.ca/

E-mail: mailto:info@swchc.on.ca

HOURS

Mon, Wed 8:30am - 8pm.

Tues, Thurs 8:30am – 5pm

Fri 9am - 4pm

Mandate

To offer both social and health services to individuals and families living in the designated catchment area.

Staff

95 Staff Members

•  Youth workers, Contract staff, Doctors, Nurses, Administration, South East Asian Counselors, Volunteers

Catchment Area

Somerset-West Community

•  Dalhousie and Elmdale Wards, West side of Island Park Drive, North side of Carling Ave., to the West side of Bay Street, to the North side of Gloucester St., to the West side of Lyon Avenue, to the Ottawa river

Target Population/Youth Profile

Girls' Group and Boys' Group

•  Children and Youth aged 10-15 years

Youth Drop In

•  Youth aged 11-18 yrs

Youth Leadership Group

•  Youth aged 14-20 years

Play for Peace

•  Youth 14-22 years old

Summer Programs

•  Children 6-15 years

Program Content

Girls' Group and Boys' Group

•  Focus on life skills

•  Social skills training

•  Recreation

•  Cooking

•  Based out of center

Youth Drop In

•  Based out of Laroche Park

•  Homework Club

•  Recreation

•  Sports

•  Videos

•  Computer and Internet Access

Youth Drop In

•  St. Anthony School (390 Booth St.)

•  Thursday nights 5:00-9:00

Youth Leadership Group

•  Leadership Development

•  Community involvement

•  Recreation

Play for Peace

•  Older youth trained as facilitators of cooperative games and activities

•  Once a month facilitate play sessions of elementary school youth

Summer Programs

•  Day Camps

•  Community Parks and Recreation

Parent Teen Consultations

•  2-3 sessions of parent-teen counselling

Length of Service

Programs are ongoing

Waiting Lists

No waiting lists are maintained

Model of Service

Holistic Approach

Case Load Levels

N/A

Funding

City of Ottawa

Ministry of Health and Long-Term Care

Partnering Agencies

Various Community Agencies

Youth Programs

•  The Door

•  Boys and Girls Club

•  St. Anthony's

•  Schools

Referrals

Unlimited

Name of Agency/Service

Western Ottawa Community Resource Center

2 MacNeil Court

Kanata, Ontario

K2L 4H7

Tel: (613) 591-3686

Fax: (613) 591-2501

Executive Director: Cathy Jordan

Internet: http://www.communityresourcecenter.ca/

HOURS
Mon. – Fri. 8:30am. -4:30pm.

Mandate

In partnership with local groups and agencies the CRC develops, provides and coordinates community health and social services.

Staff

Youth Program:

2 Full Time Staff

1 Part Time Staff

Crises Intake:

3 Counsellors

Catchment Area

The former Townships of Goulbourn, Kanata, and West Carleton

Target Population/Youth Profile

Children, youth and their families living in the catchment area.

Program Content

Counselling Services

•  Crisis and short term counselling

•  Information and referrals

•  Short term support

Community Development

•  Collaborate with other agencies to provide programs in the community

•  Offer training to peer helpers in schools

Community Helpers

•  Identify youth and adults that many community members indicate as accessible to them and train these individuals regarding mental health issues and suicide prevention

Teen Assistance Program

•  Help to put services in place to increase awareness of youth mental health issues in the rural areas

Bullying Prevention Program

•  Educate parents, school staff, and youth on the effects of bullying

Gay, Lesbian, Bi-Sexual Peer Harassment Prevention Program

•  Offers GLBT workshops and awareness sessions for youth

Parent Education

•  "You've Had Pre-Natal, Now Get Pre-Teen" - A guide to youth, parenting and the law.

Tragic Events Response

•  Provide support to friends and family affected by tragedy

Volunteer Coordination/Fundraising/Public Relations

Length of Service

Counselling

Average = 5 sessions

Waiting Lists

No waiting lists are maintained

Model of Service

Solution focused therapy

Case Load Levels

N/A

Funding

(Youth Program)

Local Municipalities, Ontario Trillium Foundation

Ministry of the Solicitor General

Fundraising

Partnering Agencies

Youth Service Bureau

John Howard Society Youth Employment Resource Center

City of Ottawa

Teen Sexual Health Centers

Rideauwood Addictions and Family Services

Youth Net/Réseau Ado

Ottawa-Carleton District School Board

Ottawa-Carleton Catholic School Board

Referrals

Voluntary program; Self-referrals

Name of Agency/Service

YM-YWCA

265 Centrum Blvd.

Orleans, Ontario

Tel: (613) 837-2022

Fax: (613) 824-3656

Executive Director: Ron Riddell

Internet: http://www.ymca.ca/

HOURS

Mon – Fri 6:00am. – 11:00pm.

Sat. Sun. 7:30am. – 7:30pm.

Mandate

“Building Strong Kids, Strong Families, Strong Communities.”

Provide people with the opportunity for growth and development

Staff

60 Staff Members (approximately)

Catchment Area

Eastern Region of Ottawa-Carleton

(East of Montreal Road)

Target Population/Youth Profile

Youth Drop-In

•  Males and Females 12-17 years old

Leadership Course

•  Males and Females 15-17 years old

Leaders in Training (L.I.T.)

•  Males and Females 12-14 years old

Program Content

Youth Drop-In

•  Recreation

•  Homework help

•  Community activities

Leadership/L.I.T.

•  Life skills development

Community Service Orders

Length of Service

Leadership/L.I.T.

•  4 weeks during summer

•  30 weeks throughout school year

Waiting Lists

No waiting lists are maintained

Model of Service

Interagency Model

Case Load Levels

N/A

Funding

City of Ottawa

Links with other YM-YWCA sites across the region

Partnering Agencies

Boys and Girls Club of Ottawa

Schools

Cumberland Community Resource Center

Referrals

Unlimited

Name of Agency/Service

Job Connect

Algonquin College (Renfrew Campus)

39 Renfrew Ave. West

Renfrew, Ontario

K7V 2Y2

Tel: (613) 432-5863

Fax: (613) 432-4087

Executive Director: Jamie Bramburger

Internet: http://www.algonquincollege.com/job connect

Mandate

To support youth who are out of school and out of work to find employment.

Staff

Pembroke = 3 Consultants

Arnprior = 1 Consultant

Renfrew = 1 Consultant

Catchment Area

Renfrew County

Target Population/Youth Profile

Youth aged 16-24 years who are out of school and out of work.

Program Content

•  Workshops such as interviewing techniques, resume writing, job safety

•  Individual career counselling (career exploration, interest surveys, access to software programs)

•  Resource Center

•  Information and referral services

•  Available telephones and fax machines, free photocopying

•  Computers and internet access with job database and job postings

•  Offers subsidies to employers

* Services are offered at no cost

Length of Service

Average = 4 months

Waiting Lists

Approximately 3 - 4 days

Model of Service

Self Directed Model

Case Load Levels

20-25 youth per consultant

Funding

Services Canada

Partnering Agencies

Human Resource Development Canada

Ontario Works

Referrals

Unlimited

Name of Agency/Service

Human Resources Center of Canada for Students

360 Laurier Ave., West 3 rd floor

Ottawa, Ontario

K1P 6P7

Tel: (613) 993-9911

Fax: (613) 991-1849

Executive Director: Sherri Crosbie

Internet: http://www.youth.gc.ca/

HOURS

Mon. – Fri. 9:00am. – 5:00pm.

Mandate

To help students to find employment and help employers find qualified students

Staff

10 Student Employment Officers

1 Lead Student Employment Officer

1 Supervisor

Catchment Area

City of Ottawa

Target Population/Youth Profile

Students

Program Content

•  Resource Center

•  Job postings

•  Internet access

•  Job Database

•  Volunteer Opportunities

•  Labour Market Information

•  Individual Employment Counseling

•  Resume Writing Skills

•  Interview Skills

•  Creative Job Search Techniques

•  Employment Workshops

•  Access to Photocopier, Fax Machines, Telephones and Computer Work Stations

Length of Service

N/A

Waiting Lists

No waiting lists are maintained

Model of Service

Self Directed Model

Case Load Levels

N/A

Funding

Services Canada

Partnering Agencies

No formal partnerships

Referrals

Unlimited

Name of Agency/Service

Youth Employment Resource Center

John Howard Society of Ottawa

3730 Richmond Rd, Suite 216

Nepean, Ontario

K2H 5B9

Tel: (613) 828-2123

Fax: (613) 828-2683

Executive Director:

Sally Ann McDonald

Internet: http://www.needajob.org/

HOURS

Mon. - Thurs. 8:30am. – 4:30pm.

Friday – 8a.m. to 4p.m.

Mandate

Committed to helping youth aged 15-24 years prepare for, find and maintain employment

Staff

5 Full Time Employment Counsellors

3 Summer Job Staff

Catchment Area

West Ottawa, Nepean, West Carleton, Stittsville, Kanata, Manotick

Target Population/Youth Profile

Youth aged 16-24 years who are not in full-time school or work

Summer jobs for students aged 15 to 24

Program Content

•  Workshops such as job search, Smart Serve etc.

•  Individual free career counselling (career exploration, interest surveys, access to software programs)

•  Information and referral services

•  Career, training and school resources

•  Available telephones and fax machines, free photocopying

•  Computers and Internet access

•  Daily job postings

•  Access to training subsidies for employers

Length of Service

N/A

Waiting Lists

No waiting lists

Model of Service

Self Directed, empowering

Case Load Levels

Vary

Funding

Ministry of Training, Colleges and Universities

Partnering Agencies

Youth Services Bureau

La Cité Collégiale

St. Lawrence College

Referrals

Community agencies, schools, self referrals, family, friends, etc.

Name of Agency/Service

Youth Employment Services

Youth Services Bureau

71 Bank St. 5 th Floor

Ottawa, Ontario

K1P 5N2

Tel: (613) 236-8244

Fax: (613) 236-4640

Executive Director: Carl Sullivan

Internet: http://www.needajob.org/

HOURS

Mon. – Fri. 8:30am. – 4:30pm.

Mandate

Committed to helping youth aged 16-24 years find and maintain employment.

Staff

8 Employment Counsellors

1.5 Administrative Worker

1 Coordinator

1 Director

1 Resource Center Staff

Catchment Area

South and East Ottawa

Target Population/Youth Profile

Youth aged 16-24 years who have:

•  Not completed high school

•  Graduated from high school

•  Graduated from college or university

•  Who are out of school and work

Program Content

•  Offer workshops such as interviewing techniques, resume writing, job safety

•  Individual free career counselling (career exploration, interest surveys, access to software programs)

•  Information and referral services

•  Available telephones and fax machines, free photocopying

•  Computers and internet access with job database and job postings

•  Offers subsidies to employers

•  Services available at YSB Drop-In Centers

•  Provide off-site services upon demand

•  Community Outreach (schools, CAS, etc.)

•  Smart Serve

•  WHMIS on-line

Length of Service

N/A

Waiting Lists

No waiting lists are maintained

Model of Service

Self Directed Model

Case Load Levels

N/A

Funding

Ministry of Training Colleges and Universities

Partnering Agencies

John Howard Society of Ottawa

La Cité Collégiale

St Lawrence College

Referrals

Self referrals, Phase II Probation, Ontario Works, etc.

Name of Agency/Service

John Howard Society of Ottawa

550 Old St. Patrick St.

Ottawa, Ontario

K1N 5L5

Tel: 789-7418

Fax: 789-7431

Executive Director: Mark Routliffe

Internet: http://www.ottawa.johnhoward.ca/

Mandate

Provide safe, stable and affordable transitional-housing for youth leaving custody.

Staff

1 Program Coordinator

2 Case Workers

Catchment Area

City of Ottawa

Target Population/Youth Profile

A Different Street (306 Cambridge St. North)

•  Youth age 16-20 leaving open or secure custody, which would otherwise be homeless.

Program Content

•  Provides Transitional Housing for up to one year

•  Risk/Needs Assessment & Counselling

•  Referral brokerage to other community resources

•  Peer Associates groups

•  On-site schooling program

Length of Service

Up to one year. Residents are expected to make ongoing progress towards reintegration.

Waiting Lists

Service provided as available

Model of Service

Cognitive Behavioral / Social Learning

Case Load Levels

Minimum of 12 beds available

Funding

Department of Justice

Partnering Agencies

Open and Secure custody facilities

Referrals

Probation and parole, Custody facilities

Name of Agency/Service

The Salvation Army

Young Men's Shelter

171 George St. 4 th floor

Ottawa, Ontario

K1N 5W5

Tel: (613) 241-1573

Fax: (613) 241-2818

Executive Director: Perry Rowe

Internet: http://www.salvationarmy.ca/

Mandate

To provide physical, emotional, and spiritual support to homeless youth.

Staff

2 Evening Full Time

2 Day Full Time

3 Part Time Staff

5 On Call Staff

Catchment Area

City of Ottawa

Target Population/Youth Profile

Young men aged 19 +

Program Content

24-26 BEDS AVAILABLE

•  Crisis intervention

•  Individual case management,

including: Life skills and Job Search coaching

•  Referral to community agencies

•  Clothing and personal hygiene products

•  3 Meals per day and evening snacks

•  Free laundry facilities

•  Community Outreach

•  Recreational outings

•  Advocacy and support (schools, hospitals)

Length of Service

Depending on needs and trends

Waiting Lists

No waiting lists are maintained.

Model of Service

Client centerd

Case Load Levels

N/A

Funding

Ontario Works

Children's Aid Society

Partnering Agencies

No formal partnerships

Referrals

Unlimited

Name of Agency/Service

YM-YWCA

Second Stage Housing

180 Argyle Avenue

Ottawa, Ontario

K2P 1B7

Tel: (613) 788-5000

Fax: (613) 788-5095

Emergency Housing # 788-5603

Executive Director: Tony Pacheco

Internet: http://www.educomts.com/ymca-ywca

Mandate

To provide a safe, stable environment for youth, in which home is not an option, in order to help them to focus on getting into stable and independent housing.

Aim is to reduce barriers to independent living.

Staff

1 Social Service Worker/Coordinator

Catchment Area

City of Ottawa

Target Population/Youth Profile

Youth aged 16-19 years:

•  Must be motivated to change

•  Must respect YM-YWCA rules

Program Content

13 BEDS ARE AVAILABLE

•  Life skills classes (budgeting, health, wellness, & nutrition)

•  Must be involved in a day program (school, work or volunteering)

•  Meet with coordinator once a week to discuss personal goals

•  Assessments and referrals to community agencies

•  Emergency housing available

Length of Service

Average stay = 4 months

Waiting Lists

Determined by need

Model of Service

Person oriented

Holistic approach

Case Load Levels

13 spaces available

Funding

YMCA

United Way

Partnering Agencies

Youth Services Bureau

Referrals

Unrestricted

Name of Agency/Service

Carruthers and Queen Mary Apartments, Evelyn Horne Program

Youth Services Bureau

Tel: (613) 729-1000

Fax: (613) 729-1918

Executive Director: Judy Perley

Internet: http://www.ysb.on.ca/

E-mail: headoffice@ysb.on.ca

Mandate

Provide safe, supportive, affordable housing for youth in rent-geared-to-income apartments, with a tenant empowerment model.

Staff

1 Director

5 Social Service Workers

Catchment Area

City of Ottawa

Target Population/Youth Profile

Youth aged 16-21 years

Single Youth and Single Parents

Total of 43 Units

•  19 Single Units at Carruthers

•  24 Units at Queen Mary (5 two- bedroom apts. for single mothers and their children)

Evelyn Horne Program

Young Women age 16-20 with serious mental health issues coming out of emergency shelter

•  5 Units Cooperative Living

Program Content

•  Long term, affordable and supportive housing for youth

•  Transitional Housing

Length of Service

Average = 3-4 years

Waiting Lists

Average = 2 years (allocated on priority)

Model of Service

Holistic Approach

Case Load Levels

N/A

Funding

City of Ottawa

Ministry of Community, Family and Children's Services

Partnering Agencies

No formal partnerships

Referrals

Unlimited

Name of Agency/Service

Youth Services Bureau: Young Women's Shelter

Tel: (613) 789-8220

Fax: (613) 789-9585

Executive Director: Dan Pare

Internet: http://www.ysb.on.ca/

E-mail: mailto:shelter@ysb.on.ca

HOURS

Open 365 days a year, 24 hours a day.

Mandate

A safe, supportive place for young women to identify their needs and develop a plan to achieve their goals.

Staff

Director

Coordinator

5 full time Youth Workers

10 part time Youth Workers

Volunteers

Catchment Area

City of Ottawa

Target Population/Youth Profile

Emergency Shelter

•  Young women aged 12-20 years

•  12 bed unit with 2 overflow beds

Program Content

•  Open for intake 24 hours a day 365 days a year

•  Crisis intervention & supportive counselling

•  Food and shelter provided

•  Develop a community plan

•  Address challenges and barriers

•  Help with reintegration into the community

Length of Service

Emergency Housing

Approximately 3 weeks

Waiting Lists

No waiting lists are maintained

Model of Service

Feminist Structuralist Approach

Cognitive Self Change

Case Load Levels

N/A

Funding

United Way

City of Ottawa

Ministry of Community, Family and Children's Services

CAS

Partnering Agencies

No formal partnerships

Referrals

Unrestricted

Name of Agency/Service

Bernadette McCann House

Address: P.O. BOX 244

Pembroke, ON.

K8A6X3

Crisis Tel: (800) 267-4930

(613) 732-3131

Executive Director: Leigh Sweeney

Internet: http://www.webhart.net/bmh

Mandate

To provide safety and support to abused & battered women and their children and to work for change that will end the abuse of women.

Staff

25-30 Staff Members

Catchment Area

Renfrew County

Target Population/Youth Profile

Women 16 years and older who are being abused.

Program Content

16 BEDS AVAILABLE

•  24 hour toll-free crisis line

•  Individual crisis intervention and group support

•  Emergency transportation

•  Public education about violence against women

•  Safety planning

•  Accompaniment to the police, court, legal or other appointments

•  Referrals to community agencies

•  Information and support finding housing

•  School based outreach to children and youth witnessing violence in the home and teen mothers

Length of Service

Average = 1 month

Waiting Lists

No waiting lists are maintained.

Model of Service

Crisis Intervention

Case Load Levels

16 BEDS AVAILABLE

Funding

Ministry of Community, Family and Children's Services

Fundraising

Partnering Agencies

No formal partnerships.

Referrals

Woman must make call herself to the House.

THIRD PARTY REFERRALS ARE

NOT ACCEPTED.

Name of Agency/Service

Center for Treatment of Sexual Abuse & Childhood Trauma

203 MacLaren St.

Ottawa, Ontario

K2P 0L4

Tel: (613) 233-4929

Fax: (613) 233-4947

Executive Director : Krista Gray Donald

Internet : http://www.centerfortreatment.com/

E-mail: mailto:centerfortreatment@yahoo.com

HOURS

Mon. – Fri. 9:00am. – 6:00pm.

Mandate

To offer counselling and support to children, adolescents, and adults and their families who have experienced sexual abuse or other childhood trauma.

Staff

5 Child and Youth Workers

Catchment Area

City of Ottawa

Target Population/Youth Profile

Children, adolescents and adults and their families who have experienced sexual abuse or other childhood trauma.

Program Content

Individual, Couples and Family Counselling

•  Sexual abuse counselling

•  Trauma issues

•  Depression

•  Acting out behavior

Length of Service

Determined on a case-by-case basis

Waiting Lists

No waiting lists are maintained

Model of Service

Dependent on therapist

Case Load Levels

Approximately 7 clients per worker

Funding

Fee for service agency

Partnering Agencies

No formal partnerships

Referrals

Self referrals, families, hospitals, etc.

Name of Agency/Service

Child and Youth Counselling Services

Cornwall Community Hospital

132 Second Street East, Suite 103

Cornwall, Ontario K6H 1Y4

Tel: (613) 932-1558

Fax: (613) 932-9945

Excutive Director: Deena Shorkey

Internet: www.cornwallgeneralhospital.com

HOURS

Mon. – Fri. 8:30am. – 4:30pm. (flexible)

Mon.­ - Fri. flex hours for Intensive Home Support Program

Mandate

To provide mental health services to children and youth living in the catchment area.

Staff

1 Psychologist

1 Program Coordinator/Social Worker

1 Child and Youth Counsellor

4 Intensive Home Support Counsellors

Catchment Area

Counties of Stormont, Dundas and Glengarry

Target Population/Youth Profile

Children and youth aged 0-17 years who are experiencing behavioral or emotional problems.

Program Content

•  Agency based program/ Home and Community Supports

•  One-to-one counselling

•  Family counselling

•  Group counselling (separation/divorce, ADHD)

•  Play therapy

•  Parenting Groups/ Education

Length of Service

Average = 5 months (NO MAXIMUM)

Waiting Lists

Approximately 4 – 5 months

Model of Service

Cognitive Behavioral

Systems Model

Behavior Management

Play Therapy

EMDR

Case Load Levels

Varies

Funding

Ministry of Community, Family and Children's Services

Partnering Agencies

Child and Family Treatment Center

•  Day treatment program

Referrals

Unlimited

Name of Agency/Service

Children's Mental Health Services for Children and Youth

Children's Hospital of Eastern Ontario

401 Smyth Rd

Ottawa, Ontario K1H 8L1

Executive Director: Gary Cardiff

Internet: http://www.cheo.on.ca/

Centralized Mental Health Intake Office: (613) 737-2496

Mandate

Offers specialized bilingual mental health services for children and youth, achieving a balance between prevention, early intervention, and more intensive diagnostic and treatment services.

Staff

Psychiatrists

Psychologists

Social Workers

Child Youth Workers

Catchment Area

Champlain District

Target Population/Youth Profile

Children and youth 0-16 years with severe mental health issues

Program Content

Inpatient Services

•  Crisis stabilization and Assessment

•  Short term treatment of adolescents

•  18 bed inpatient unit

Regional Emergency Services

•  Partnership with ROH

•  Offers crisis & psychiatric intervention for children and youth

Mental Health Consultation and Intervention

•  For CHEO patient with both medical and mental health issues impacting on treatment or recovery

Specialty Clinics and Day/Evening

Treatment Programs

•  Accessed through intake

•  Intensive, partial hospitalization programs

•  Help reintegration process for those being discharged from the hospital

•  Learn life skills, problem solving, communication

•  Individual and group therapy

•  Services to youth and families

•  Two Specialized Section 19 programs;

one at CHEO one in community

•  Specialized Eating Disorders Program

Outpatient Access & Day Treatment

Early Intervention & Health Promotion

•  Youth Net (see page 161)

Length of Service

Inpatient Program

•  Crisis stabilization (72hrs-2 wks)

•  Treatment (2-4 wks)

Day Treatment

•  Approximately 3 months

Waiting Lists

Consultation for outpatient services = 3 months

Model of Service

Multidisciplinary

Family Centerd

Group based model of intervention for many outpatient services

Case Load Levels

N/A

Funding

Ministry of Health & Long-Term Care

Partnering Agencies

•  Royal Ottawa Hospital

•  Community based mental health services

•  Regional Children's Mental Health Center

Referrals

Family physicians

Community agencies

Name of Agency/Service

Children's Treatment Center

15 Edward St.
Cornwall, Ontario
K6H 4G6
Tel: (613) 933-4400

Fax: (613) 933-3984

Executive Director: Robert Smith

Internet: http://www.ctc-sdg.com/

HOURS

Mon. – Fri. 8:30am. – 4:30pm.

Mandate

To work with children and their families who have been affected by physical or sexual abuse.

Staff

1 Director

2 Social Workers

Consulting Psychologist

Consulting Psychiatrist

Catchment Area

Stormont, Dundas, Glengarry, and Akwesasne

Target Population/Youth Profile

Children 5-17 years of age and their families.

Program Content

•  Individual counselling

•  Treatment groups

•  Family counselling

Length of Service

Average = 3 months

Waiting Lists

No waiting lists are maintained.

Model of Service

Cognitive Behavioral

Case Load Levels

25 youth per worker

Funding

Community funded

Partnering Agencies

No formal partnerships

Referrals

Unlimited

Name of Agency/Service

Columbus House

(Pembroke) Inc.

P.O. Box 1311

Pembroke, Ontario

K8A 6Y6

Tel: (613) 732-8977

Fax: (613) 732-8977

Executive Director: Christina Belanger

Internet: http://www.columbushouse.ca/

Mission

Columbus House seeks to improve the quality of life for youth in Renfrew County by providing a structured, supportive, safe environment through residential and day programs in a Christian environment while pursuing their education or training.

Staff

30 Staff Members

Catchment Area

Renfrew County

Target Population/Youth Profile

Male and Female youth aged 16-21 years

Young Parents and their Children

Program Content

Summer Employment Training

•  3 day readiness training workshop

•  Find a Work Placement via the job shadow route

•  Work 20 hrs/week for a 6 week period

Prenatal Program

•  Pre- and post-natal info sessions

•  Special guest speakers

•  Nutritional information

•  Transportation is provided

Young Parent Support

•  Parenting program

•  Life skills training

•  High School credits through correspondence with qualified teacher

•  Child minding on site

•  Playroom for children & their mothers

•  Part of Ontario Works LEAP

Youth Support Programs

•  Half day at school in regular classrooms

•  Half day support program to complete course work with qualified teacher

Includes:

•  Developing study habits

•  Managing anger

•  Life skills

•  Social skills, etc.

Residential Program

•  7 bed male residence

•  7 bed female residence

•  must be F/T in school

•  structured, 24 hr. staffing

•  independent living skills

ALL PROGRAMS ARE VOLUNTARY

Length of Service

Summer Employment Training (S.E.T.T.)

•  End of June - Middle of August

Prenatal Program

•  10 weeks

Young Parent Support

•  Runs for one school term

Youth Support Programs

•  One semester (longer if needed)

Waiting Lists

If required

Model of Service

N/A

Case Load Levels

10 SPACES AVAILABLE IN EACH DAY PROGRAM

Funding

Ministry of Community, Family & Children's Services

Private donations, Fund Raising

Knights of Columbus

Partnering Agencies

S.E.T.T.

•  Family & Children Services

Prenatal Program

•  Renfrew County & District Health Unit

•  Comm. Resource Center (Killaloe) Inc.

Young Parent Support

•  Comm. Resource Center (Killaloe) Inc.

•  Kids Corp. Renfrew

•  Pembroke Parent and Tot Res. Center

•  Family Enrichment Net. Deep River

•  Renfrew County District School Board

•  Renfrew County Roman Catholic District School Board

•  Renfrew County & District Health Unit

•  Women's Shelter and Support Services

•  Women's Sexual Assault Center

•  Pathways Addiction Services

•  Family & Children's Services

•  Phoenix Ctr. for Children & Families

Youth Support Program

•  Renfrew County Roman Catholic District School Board

•  Renfrew County District School Board

Referrals

Unlimited

Name of Agency/Service

Columbus House

P.O. Box 1311

Pembroke, Ontario

K8A 6Y6

Fax: (613) 732-8977

Girls Residence

Tel: (613) 732-8977

Boys Residence

Tel: (613) 732-2791

Executive Director: Christina Belanger

Internet: http://www.columbushouse.ca/

Mandate

To provide homeless young people with a residential facility and to assist them in becoming self-supporting and responsible citizens.

Staff

19 Staff Members

Catchment Area

Renfrew County

Target Population/Youth Profile

Male and female youth 16-21 years

Program Content

7 SPACES AVAILABLE

•  Provide 24 hour supervision while in residence

•  Provide informal counselling

•  Encourage continued education or aid in finding employment

•  Provide guidance and assistance in learning the basic skills of household management, budgeting, cleaning, and food preparation

•  Organize discussion groups on different topics (legal rights, politics, healthy relationships, etc.)

•  Referrals and information

•  Provide clothing as needed

•  Assist them in their growth and development

•  Provide a full life skills program with a goal of independent living

ALL PROGRAMS ARE VOLUNTARY

Length of Service

Average = 6 months

NO MAXIMUM LENGTH OF STAY

Waiting Lists

Varies

Model of Service

N/A

Case Load Levels

Male/Female Residences

•  7 spaces available in each

Funding

Ministry of Community, Family and Children's Services

Knights of Columbus

Community Donations

Room & Board (fee for service)

Annual Fundraising Event

Partnering Agencies

No formal partnerships

Referrals

Unlimited

Name of Agency/Service

Critical Incident Response Program

Young Offender Training Services

Toronto Region Office

477 Mount Pleasant

Toronto, ON M4S 2L9

Tel: (416) 325-0682

Pager: (416) 812-8157 (24 hours)

Executive Director: Joanne Martin

Mandate

To provide support and education to employees of the Ministry of Community, Family and Children's Services and Transfer Payment agencies in the Y.O. residential system.

Staff

15 Staff Members on the Critical Incident Debriefing team

Catchment Area

Toronto region (will travel to other areas of Ontario upon request)

Target Population/Youth Profile

MCSS workers working in the catchment area

Program Content

•  Educate people about the normal reactions that may be experienced as a result of being involved in an abnormal event or situation

•  Aim is to reduce the impact that this event/situation will have

•  Goal of a debriefing is that this educational process will assist in the recovery process

•  A quick talk, giving information, and a contact person may be given if appropriate

•  One-to-one support available to those at increased risk

•  Follow up offered as needed

Length of Service

Formal Debriefing

•  24 to 72 hours post incident

Follow Up

•  4-6 weeks post incident

Waiting Lists

No waiting lists are maintained

Model of Service

Psycho-educational

Case Load Levels

Ideally 10-15 people per group

Funding

Ministry of Community, Family and Children's Services

Partnering Agencies

No formal partnerships

Referrals

Agency Director contacts YO Training Officer

Name of Agency/Service

Distress Center

P.O. Box 3457 station C

Ottawa, Ontario

K1Y 4J6

Crisis Tel: (613) 238-3311 (24 Hours)

Admin Tel: (613) 238-1089

Internet: ottawadistresscenter.ca

Executive Director: Liz Steele

HOURS
Open 365 days a year, 24 hours a day

Mandate

To offer support, crises intervention and a listening ear to those in need.

Staff

1 Executive Director

1 Training Coordinator

1 Service Manager

1 Community and Promotions Manager

.5 Bookkeeper

Approximately 130 Volunteers

Catchment Area

City of Ottawa and Outaouais

Target Population/Youth Profile

Anyone of any age needing support.

Program Content

•  Crisis Intervention

•  Suicide Prevention

•  Non judgmental, active listening

•  Help guide callers to make their own decisions

•  Community Outreach and Education

•  Information and Referrals

Length of Service

N/A

Waiting Lists

No waiting lists are maintained.

Model of Service

Empowerment Model (focus on active listening)

Case Load Levels

Receive approx. 30,000 calls per year

Funding

City of Ottawa

United Way

Donations and Grants

Partnering Agencies

Ottawa General Hospital

Referrals

Unlimited

Name of Agency/Service

Equipe psycho-sociale pour enfants, adolescents et familles francophone de Stormont, Dundas, et Glengarry

610A McConnell Ave.

Cornwall, Ontario

K6H 4M1

Tel: (613) 938-7112

Fax: (613) 938-8163

Executive Director: Pierre Lanzry

Internet: N/A

Mandate

To provide mental health services to francophone children and youth living in the catchment area.

Staff

Total = 14 staff members

Section 20 Classrooms

•  Clinical worker

•  Social worker

•  Child and youth worker

Treatment Program

•  1 Psychologist

•  1 Associate

Outpatient Mental Health Clinic

•  7 Staff Members

Psychological Assessments

•  1 Psychologist

•  1 Associate

Catchment Area

Counties of Stormont, Dundas and Glengarry

Target Population/Youth Profile

Youth aged 0 – 18 years and their families.

•  Children and youth must be attending a school within the francophone school boards

Program Content

Section 20 Classrooms

•  Kids aged 5-13 years

•  Youth aged 14-17 years

Treatment Programs

•  Women and children who have been victims of abuse/violence

•  Individual counselling services

Outpatient Mental Health Clinic

•  Individual counselling for children and youth and their families

Psychological Assessments

•  Provided in francophone school boards

•  Behavioral intervention

Groups may be offered depending on the current clientele.

Length of Service

Section 20 Classrooms

•  Approximately 2 years

Treatment Program

•  Approximately 5-6 months

Outpatient Mental Health Clinic

•  Approximately 5 months

Psychological Assessment

•  Approximately 3-5 sessions

Waiting Lists

Section 19 Classrooms

•  No waiting lists are maintained

Treatment Program

•  No waiting lists are maintained

Outpatient Mental Health Clinic

•  Dependent on the time of year

•  Spring months = approx. 2 months

Psychological Assessment

•  Dependent on the time of year

•  Increase in waiting lists during Spring months

Model of Service

Cognitive Behavioral

Play therapy

Case Load Levels

Dependent on the program

Funding

Ministry of Community, Family and Children's Services

French School Boards

Partnering Agencies

Francophone School Board

Referrals

Unlimited

Name of Agency/Service

Open Doors

88 Cornelia St., Unit A1

Smiths Falls, Ontario

K7A 5K9

Tel: (613) 283-8260

Fax: (613) 283-8757

Internet: http://www.opendoors.on.ca/

Executive Director: Micki Collins

HOURS

Mon. – Fri. 8:30am. – 4:30pm.

(Mon open until 8:00 pm.)

Mandate

To provide counselling services to children and adolescents and their families who are struggling with mental health issues.

Staff

9 Counselling Staff

4 In-home Staff

1 Wraparound Coordinator

Catchment Area

Lanark County

Target Population/Youth Profile

Children and youth aged 0-18 years and their families

Program Content

•  Counselling (specialized in sexual abuse counselling)

•  In-home children and family counselling

•  Access to psychiatric support

•  Psychological services

•  Counselling within schools

•  Section 19 classroom

•  Early Years

Length of Service

No guidelines